Refund policy

Merchant: StarDrive Trading Inc
Cancellation
Orders may be canceled within 12 hours of purchase for a full refund
Once an order has been processed, packed, or shipped, it can no
longer be canceled.in such cases, customers must follow the return
procedure after receiving the item.
All return goods must be sent to our official return address: 124 W Dakota Ave suite 1, Pierre, SD 57501. For any return consultation,
address confirmation and return procedure quidance, please contact
our customer service team via the official
email: support@femmekin.com.
Return Eligibility
ustomers may request a return or exchange within 30 calendar days
after receiving the items.
All returned products must be unused, unwashed, in original
condition with original packaging
Non-Returnable ltems
tems marked as final sale, personalized goods, or hygiene products
cannot be returned.
Return Process
Please contact our customer service first before returning any items.
We will provide you with return instructions and a return address.
Customers are responsible for return shipping fees unless the item is
defective or shipped incorrectly by us.

Inspection & Refund
After we receive and inspect your returned items
we will process your refund or exchange within 3-5 business days.
Refunds will be issued to your original payment method.
Defective or Damaged Goods
If you receive damaged, defective or wrong items,
please contact us within 7 days after delivery with photos or videos
We will offer refund, replacement or partial compensation free of
charge.
Returns must be authorized by our customer support team before
being sent back. Return instructions and the designated return
address will be provided after your return request has been
approved.